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This privacy policy describes how we (“Tequila Works”, “we”, “us”) use your personal data when you visit our website or contact us. It also sets out your choices around our use of your data including how to exercise your rights.


Responsible: TEQUILA WORKS, S.L.
Postal address: CL Serrano, 19, 5º IZDA. – 28001, Madrid (Madrid)
Telephone: (+34) 917-768-119
Email: info@tequilaworks.com


We collect and process personal data about you when you interact with us directly or through our websites. This includes identification and contact data, such as name, surname, email address, and telephone number where you use the ‘contact us’ form, marketing information such as your marketing preferences, and any consents you have given us. When you contact us for support with our products, we may also collect details on your console/PC configuration and player ID if necessary for troubleshooting.

We may also collect personal data from you via the placement of cookies. For more details on how we use cookies please visit our cookie policy.

When we collect your data directly from you, we will inform you if it is necessary to provide the data requested, those fields that must be completed will be identified with an asterisk. If you do not provide the necessary information, we may be unable to resolve your issue or provide our products or services. If you choose not to share the voluntary information your experience (including marketing) will be less personalised.


Below, we inform you about the data processing covered by this privacy policy, the purpose of the processing, the legal basis under the General Data Protection Regulation (hereinafter, GDPR) and the specific retention period for the data.

Treatment and purposes Legal basis (GDPR) Retention
Customer support and troubleshooting: We will use your identification and contact data, and any other details you provide (such as console/PC configuration and player ID) to help resolve any bugs or issues that you report to us and to respond to any messages or complaints you might send us. Art. 6.1.f) GDPR. Legitimate interest of the Data Controller in assisting you with any queries or concerns that you may raise with us. The longer of: 30 days from receiving your message or for as long as it takes to deal with your request/complaint.
Individuals acting on behalf of legal entities: We will use your contact data to manage our relationship with the legal entity. Art. 6.1.f) GDPR. Legitimate interest of the Data Controller based on Article 19 of Organic Law 3/2018. As long as the contractual relationship with the legal entity represented remains in force and we are entitled to process the data.
Collaborations and proposals: We will use your identification and contact data to prepare business proposals for services and /or collaborations at your request. Art. 6.1.b) GDPR. The processing is necessary for the implementation of pre-contractual measures taken at the request of the data subject. For as long as necessary to respond to your request and for the duration of any contractual relationship we may enter into as a result.
Exercise of data subjects’ rights: In the event that, as a data subject, you exercise any of your rights in relation to your personal data, we will use your identification and contact data, and any other data you provide to evaluate your request and respond to it. Art. 6.1.c) GDPR. Compliance with a legal obligation applicable to the Controller based on Articles 15 to 22 of the GDPR and 12 to 18 of Organic Law 3/2018. As long as it is necessary to comply with your request.
Compliance with the legal obligations related to the products and/or services offered to the interested parties. We will use your data to comply with the legal requirements applicable to our relationship with you. Art. 6.1.c) GDPR. Compliance with a legal obligation applicable to the data controller.

Art. 6.1.f) GDPR. Legitimate interest of the Data Controller in complying with the terms of agreements with third parties.

As long as it is necessary to comply with the legal obligations of the Controller.
Improving our website: We will use your browsing behaviour and interactions with our website to improve and maintain our website and monitor its usage. Art. 6.1.a) GDPR. Your consent.

Art. 6.1.f) GDPR. Legitimate interest of the Data Controller in operating the website and improving its operation.

30 days


There are instances where we have a legitimate interest to use your data. Our legitimate interest will vary depending on what we are using your data for, and we explain above what the interest is and how it relates to the processing operations that we are carrying out. Where we process personal data on the basis of a legitimate interest, then – as required by data protection law – we have carried out a balancing test to document our interests, to consider what the impact of the processing will be on individuals and to determine whether individuals’ interests outweigh our interests in the processing taking place. You can obtain more information about this balancing test by using the contact details at the end of this privacy policy.

No disclosure of personal data owned by the company will be executed to the shareholders


We may share data with third parties to perform services on our behalf such as website hosting and optimisation, data storage, and for other IT support purposes. We will share your data with these third parties if necessary for them to provide the services. We also share your data with our professional and legal advisors on occasion.

We make every effort to ensure that all our suppliers who may have access to your data comply with the requirements established in the GDPR.

Personal data that we collect from you may be transferred to and stored at a destination outside the EEA. Where these locations do not provide an adequate level of data protection, we ensure appropriate safeguards are in place to protect the transfer of your personal data to these countries. We rely on adequacy decisions from the EU Commission or the standard contractual clauses approved by the EU Commission. A copy of the relevant mechanism can be obtained for your review on request by using the contact details below.

1.5.- RIGHTS.


Right Summary
The right of access Enables you to receive a copy of your personal data
The right to rectification Enables you to correct any inaccurate or incomplete personal data we hold about you
The right to erasure Enables you to ask us to delete your personal data in certain circumstances
The right to restrict processing Enables you to ask us to halt the processing of your personal data in certain circumstances
The right to object Enables you to object to us processing your personal data on the basis of our legitimate interests (or those of a third party), including processing for direct marketing purposes or profiling for purposes of direct marketing, or where we are performing a task in the public interest – your objection will be upheld, and we will cease processing your personal data, unless the processing is based on compelling legitimate grounds or is needed for the exercise or defence of legal claims that may be brought by or against us.
The right to data portability Enables you to request us to transmit personal data that you have provided to us, to a third party without hindrance, or to give you a copy of it so that you can transmit it to a third party, where technically feasible

These rights may be limited, for example if fulfilling your request would reveal personal data about another person, or if you ask us to delete information which we are required by law or have compelling legitimate interests to keep.

Wherever we rely on your consent, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal. We may however have other legal grounds for processing your data for other purposes, such as those set out above.

For any queries or to exercise your rights, you can contact us by emailing info@tequilaworks.com or by any of the contact methods indicated at the top of this privacy policy.

Finally, you may also contact the relevant supervisory authority when you consider it appropriate to lodge a complaint (for example, in the country where you have your habitual residence, your place of work or where you consider that the alleged infringement has taken place). In Spain the Supervisory Authority is the Spanish Data Protection Agency, and you can exercise your rights through the forms that they have set up for this purpose and which are available at its website.

If you would like more information on the aforementioned rights, we invite you to visit this infographic prepared by the Spanish Data Protection Agency.

You may address your complaint or exercise your rights through any of the contact channels indicated in the “Identity of the Data Controller” section of this policy.


We reserve the right to update this privacy notice at any time, and we will provide you with a new privacy notice when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal information.



In accordance with the provisions of Article 10 of Law 34/2002, of 11 July, on information society services and electronic commerce, we hereby inform you that the owner of this website is the trading company TEQUILA WORKS, S.L., located at CL Serrano, 19, 5º IZDA. – 28032, Madrid (Madrid), with tax identification number B85767523 and registered in the Mercantile Register of Madrid in volume 27022, folio 37, page M-486875.


If you have any questions, you can contact TEQUILA WORKS, S.L. by telephone on (+34) 917-768-119 or by sending your request to the e-mail address info@tequilaworks.com.

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